FAQ, site guidelines, and a suggestion box.
User avatar
By stef
#954
What is the status of the rewards for backers?

I have not received any communication this and my emailed questions haven't yielded a response. Does anyone have information?

I've received the digital editions only of the $150.00 Rebel Figurine level:
"A resin statue of Rebel in her Confederate flag outfit. This will be a collector’s item that will only be made available to backers and will not go into distribution. Figurines will be numbered according to the backer’s order. Also includes the paperback, and digital editions, as well as the Rebel t-shirt."
User avatar
By Joker of Fairhaven
#955
stef wrote:
Sun Aug 25, 2019 3:08 pm
What is the status of the rewards for backers?

I have not received any communication this and my emailed questions haven't yielded a response. Does anyone have information?

I've received the digital editions only of the $150.00 Rebel Figurine level:
"A resin statue of Rebel in her Confederate flag outfit. This will be a collector’s item that will only be made available to backers and will not go into distribution. Figurines will be numbered according to the backer’s order. Also includes the paperback, and digital editions, as well as the Rebel t-shirt."
Have you tried the official support page? https://arkhavencomics.com/support/

Forgot that FreeStartr is toast.

I can't offer much beyond that. Worst case scenario is ping Vox and he might re-route it to the right spot.
User avatar
By stef
#956
Yes. No response.
User avatar
By Joker of Fairhaven
#957
stef wrote:
Sun Aug 25, 2019 6:23 pm
Yes. No response.
Huh.

I'd probably try Vox directly then. I'd include "Alt-Hero Backer #(Number): Rebel Figurine Question" in the subject. The email you'll want to find came from "noreply@freestartr.com".

You also probably want to double-check your spam folder. Never quite know what rules something might run afoul of.
User avatar
By E Deploribus Unum
#958
I vaguely recall Vox making a statement on the Darkstream a couple months back that the figurine has not been started yet as they are wanting to do it right and are still looking at how best to accomplish that. I am paraphrasing there, so don't hold me to it. I backed at that level as well, and I have confidence that it'll either get done right, or else Arkhaven will offer either (i) a refund or (ii) the option to replace the figurine with something of equivalent value. I'm still hoping for the figurine, of course.

On the bright side, on last night's Darkstream Vox said the first AH omnibuses in hardcover and paperback should start going out this week, so that's something.
User avatar
By stef
#959
Thanks, EDU. I am reader, not an A/V person so if that's the main place information is going out, I'm very unlikely to find out.

So it's basically the e-versions that are out so far to backers. Figurine, shirt, etc still in process?
Alt★Hero Omnibus #1

Most unfair. I continue to wait for mine to be shi[…]