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AltHero backer fulfilment

Posted: Sun Aug 25, 2019 3:08 pm
by stef
What is the status of the rewards for backers?

I have not received any communication this and my emailed questions haven't yielded a response. Does anyone have information?

I've received the digital editions only of the $150.00 Rebel Figurine level:
"A resin statue of Rebel in her Confederate flag outfit. This will be a collector’s item that will only be made available to backers and will not go into distribution. Figurines will be numbered according to the backer’s order. Also includes the paperback, and digital editions, as well as the Rebel t-shirt."

Re: AltHero backer fulfilment

Posted: Sun Aug 25, 2019 5:45 pm
by Joker of Fairhaven
stef wrote:
Sun Aug 25, 2019 3:08 pm
What is the status of the rewards for backers?

I have not received any communication this and my emailed questions haven't yielded a response. Does anyone have information?

I've received the digital editions only of the $150.00 Rebel Figurine level:
"A resin statue of Rebel in her Confederate flag outfit. This will be a collector’s item that will only be made available to backers and will not go into distribution. Figurines will be numbered according to the backer’s order. Also includes the paperback, and digital editions, as well as the Rebel t-shirt."
Have you tried the official support page? https://arkhavencomics.com/support/

Forgot that FreeStartr is toast.

I can't offer much beyond that. Worst case scenario is ping Vox and he might re-route it to the right spot.

Re: AltHero backer fulfilment

Posted: Sun Aug 25, 2019 6:23 pm
by stef
Yes. No response.

Re: AltHero backer fulfilment

Posted: Sun Aug 25, 2019 11:26 pm
by Joker of Fairhaven
stef wrote:
Sun Aug 25, 2019 6:23 pm
Yes. No response.
Huh.

I'd probably try Vox directly then. I'd include "Alt-Hero Backer #(Number): Rebel Figurine Question" in the subject. The email you'll want to find came from "noreply@freestartr.com".

You also probably want to double-check your spam folder. Never quite know what rules something might run afoul of.

Re: AltHero backer fulfilment

Posted: Mon Aug 26, 2019 4:16 pm
by E Deploribus Unum
I vaguely recall Vox making a statement on the Darkstream a couple months back that the figurine has not been started yet as they are wanting to do it right and are still looking at how best to accomplish that. I am paraphrasing there, so don't hold me to it. I backed at that level as well, and I have confidence that it'll either get done right, or else Arkhaven will offer either (i) a refund or (ii) the option to replace the figurine with something of equivalent value. I'm still hoping for the figurine, of course.

On the bright side, on last night's Darkstream Vox said the first AH omnibuses in hardcover and paperback should start going out this week, so that's something.

Re: AltHero backer fulfilment

Posted: Mon Aug 26, 2019 4:33 pm
by stef
Thanks, EDU. I am reader, not an A/V person so if that's the main place information is going out, I'm very unlikely to find out.

So it's basically the e-versions that are out so far to backers. Figurine, shirt, etc still in process?

Re: AltHero backer fulfilment

Posted: Mon Aug 26, 2019 5:05 pm
by E Deploribus Unum
To the best of my knowledge, that's correct.

Re: AltHero backer fulfilment

Posted: Tue Aug 27, 2019 11:37 am
by Joker of Fairhaven
Good to know.